What are the technical requirements for the installation of Sol MessagerTM on a PC?
Sol MessagerTM is perfectly suited to systems meeting the following criteria: Pentium III 450 MHz processor or higher, Windows® 2000/Server2003/XP/Vista, 128 MB RAM, 1 Gig available hard drive space, Video display card, Internet Connection, SoundBlaster or compatible sound card. The use of an independent sound card dedicated to Sol MessagerTM is recommended.
What is included in the Sol MessagerTM package?
Whether you buy it or lease it, the Sol MessagerTM software is delivered with interchangeable sound tracks,
daily messages
"Monday" to "Sunday" banter, courtesy messages,
general information "Did you know…",
etc. All messages are recorded in both English and French, and a training video is included.My company also has Sol Maestro; can Sol Maestro announcements be integrated to on-hold lines?
Yes, messages created and recorded for Sol Maestro can definitely be used with Sol MessagerTM, and vice versa! You own your messages and there are no extra fees to use them from one software to the other. However, you will need to make sure the content of the announcements suits this new media.
The tool that makes call hold profitable!
Directly connected to your telephone system,
Sol MessagerTM manages and broadcasts your customized on-hold messages depending on the day, the occasion and the season.
With Sol MessagerTM, inform customers, advertise your products and, above all, turn waiting time into a pleasant and profitable experience.
A standard PC is all you need to manage the system—just like a PDA. It only takes a moment to broadcast a current promotion or insert an advertisement for the week.
The installation of Sol MessagerTM is quickly done on a PC connected to the Internet. This software accommodates perfectly operating systems such as Windows XP or Vista, and the connection consists of linking the sound card to your company’s telephone system. For more details, see the Frequently Asked Questions (FAQ) section in the left column.
Management:
With Sol MessagerTM, you can easily control the content and broadcasting of your on-hold messages. With a few clicks, you can add or retrieve a message from the list, change the broadcast parameters or even program a new frequency. The calendar can be scheduled up to a year in advance, while giving you the opportunity to act quickly when needed; that way, you get the best of both worlds!
Messages production
You wish to change your announcements or add new ones? For a professional image and sound quality, you just need to order! Your messages will be produced and delivered through the Internet directly within your calendar.
Following your needs, Solist will undertake redaction, choice of voice and in-studio recording. À la carte or turn key, work will be done following your instructions, at very beneficial rates since Solist has its own recording studio.
Also, in order to modify the soundscape of your messages, you will be able to change the accompanying sound tracks at your convenience, according to the season, event or time of day!
You would rather do it yourself?
Many value the all-included packages, but if you would rather have total control over your communications and optimal autonomy, know that Sol MessagerTM also enables you to record your announcements yourself by obtaining an activation/import code. So, if you dispose of the right environment, a microphone and the required talent... you are in the business to produce your own personal bank of messages, at your own convenience!
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Technical benefits of Sol MessagerTM, the best tool in Canada for managing
and broadcasting telephone on-hold messages.