What’s the difference between
voice messaging and on-hold
messages?
Voice messaging answers and
routes calls using interactive
menus, such as:
"Welcome to
Solist Technologies. For after-sales
service, please press 1. For the
accounting department, please
press 2…". On-hold messages,
however, are heard every time
the caller is put on hold. Sol MessagerTM is a tool for managing and
broadcasting on-hold messages.Is Sol MessagerTM compatible with my telephone system?
Totally! All commercial telephone systems have a plug-in for on-hold messages. You just need to connect the sound card to the telephone system via a standard wall jack.Will my telephone service be interrupted during the installation?
Not at all! Your telephone service won’t be interrupted and the installation only takes a few minutes.In case of an emergency or for current promotions, could I create a message on the spot?
Of course! Solist offers this option to customers who want to take a more independent approach. All you need is a microphone, the right environment and an activation-import code. Your Solist adviser will recommend the best approach based on your needs and objectivesWith Sol MessagerTM, inform customers, advertise your products and, above all, turn waiting time into a pleasant and profitable experience.
A standard PC is all you need to manage the system—just like a PDA. It only takes a moment to broadcast a current promotion or insert an advertisement for the week.
Just imagine...a virtual waiting room where you’re in full control of the content and broadcasting!
Sol MessagerTM is easy to install and user-friendly with unique options and leading-edge technology. Nobody else offers you that kind
of flexibility, transparency and control at the same time.
If you don’t have the time or feel computer-challenged, let Solist Technologies take care of it for you. The choice is yours!